Terms & Conditions

last updated 23/12/20

The following are the terms and conditions for the sale of goods by us and replace any previous terms and conditions. By accessing or using and by clicking to indicate you have read and agreed these terms when ordering, you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time. Skins Sexual Health Ltd, intends to rely upon these Terms.

The terms and conditions stated in this policy apply to any order placed on the website. The terms and conditions will be an online contractual agreement between “blind mice” trading as and any product or service you purchase from us.

This page, together with our delivery & returns policy and our privacy policy will give you all the information required about the legal terms and conditions to purchase any products from the website.

We, Skins Sexual Health Ltd, are registered at Unit 5 Woodland Court, Jessop Close, Brunel Drive Business Park, Newark, Nottinghamshire, NG24 2AG.

Please read these terms and conditions carefully before purchasing any products from the website.

Data Protection

Skins Sexual Health Ltd, will not pass any of your personal information on to any third party company without any prior consent from you. Skins Sexual Health Ltd will only use any personal information supplied from you in accordance with our Privacy Policy.


Any content, images, or text within the website. may not be copied, posted, broadcasted, republished or transmitted in any way other than your own personal use. The material, content, images or text within the must not be used for any commercial use.

Cancellation Policy

Under the Consumer Protection (Distance Selling) Regulations 2000 any customer purchasing items has the right to cancel their order within fourteen (14) working days. At Skins Sexual Health Ltd we have extended this policy to allow for up to 30 days from the date of purchase to request an order cancellation.

If, for any reason, you decide to cancel your online order, you may contact us by email at

When returning any unwanted goods or products provided by Skins Sexual Health Ltd, the products must meet the following criteria, as stated below:

The item(s) must be returned in the original packaging

Any items purchased from Skins Sexual Health Ltd, must be unused unless faulty

Products must be undamaged and in the original state when shipped to the customer

Any seals or packaging broken on any items or products purchased from the Skins Sexual Health Ltd will not meet the returns criteria made by Skins Sexual Health Ltd and therefore will not be entitled to a full refund.

If, for any reason, your item is faulty or damaged when you receive the item or product, please feel free to contact us on and we will be more than happy to ship a new product free of charge.

*Please note any items identified by the customer as being faulty or damaged when received will need to be sent back to Skins Sexual Health Ltd. Posting and Packing advice will be given upon contact with a member of our customer service team.


Processing a refund

All returns requested by you will be refunded within thirty (30) working days of Skins Sexual Health Ltd receiving any unwanted goods or products.

Refunding any delivery charges

Unfortunately we are unable to refund any delivery charges on items returned to us unless the items are found to be faulty or not as described when purchased. The item/s must be returned to Skins Sexual Health Ltd within thirty (30) days of purchase.

Third Parties

Skins Sexual Health Ltd are not responsible for any content or images used by any third-party websites or companies that may link to the website. Third parties are not, under any circumstances, allowed to use any content, information or images, elsewhere commercially, from the website. The content, information and images on the website can only be used for personal use.


Skins Sexual Health Ltd provides an ‘as is’ website to all of its customers, and will not be responsible for any interruptions or errors provided to customers whilst using Skins Sexual Health Ltd will also NOT be responsible for any defects on the site, nor any bugs, viruses or corruptions the website may cause.

Skins Sexual Health Ltd does not take any responsibility for the images, content and text used on the Skins Sexual Health Ltd website and assume that all customers shopping online at are of age as per the “age restriction” section of this “terms and conditions” policy.

Any Feedback

Any feedback provided from you regarding any of our products, items or services provided by Skins Sexual Health Ltd will be absolute content owned by us. Skins Sexual Health Ltd reserve the right to publish any feedback given from yourself, on our website, marketing material or in any other material we may require.

If for any reason you would like your feedback to be removed from our website or marketing materials, please contact us on and we will be happy to assist you. website

In the event of any customer purchasing items from the website we will not be liable for any of the following points:

For any losses that were not foreseeable by any party when the contract was made at the time of checkout.

Death or any personal injury caused by our negligence or use of any products purchased from the website.

Any fraudulent misinterpretation or fraud acts

For any business losses/ and loss to non-consumers

By agreeing to our “terms and conditions”, you agree to use the site only for any lawful purposes and those purposes do not infringe any rights or restrict the use and enjoyment of this site by any third party.


These terms and conditions are governed by the laws of England and Wales. reserve the right to amend these terms and conditions from time to time and advise that you read the terms and conditions every time you purchase any item or product from the website.

If for any reason we experience any events outside of our control which result in our failure to perform or cause a delay in our website or customer service performance, we will:

Contact you as soon as possible to make it known; and we will discuss any refunds, re-deliveries or other options as per this inconvenience.

By agreeing to these terms and conditions, you are entering into a contractual agreement between Skins Sexual Health Ltd and yourself. These terms and conditions do not under any circumstances affect your own personal statutory rights at any time.