Subscribe & Save T&Cs
Enjoy your favourite Skins essentials for less with Subscribe & Save. Get regular monthly deliveries of your go-to products, enjoy exclusive subscription savings and never worry about running out. With discounts across selected products and the flexibility to cancel at any time, keeping your essentials stocked has never been easier.
Subscribe & Save Terms & Conditions
1. Subscription Eligibility
Subscribe & Save is available on selected products displayed within the Skins Sexual Health Subscribe & Save collection. Eligible products will have a Subscribe & Save option available on their product page. Subscription availability may vary by product and is subject to stock availability.
2. Subscription Discounts
The applicable subscription discount and price will be displayed when selecting the Subscribe & Save option on an eligible product. Discounts may vary between products and are only applicable to subscription orders.
3. Subscription Frequency
All Subscribe & Save orders are currently processed on a monthly basis. Your selected products will be automatically reordered each month until your subscription is cancelled.
4. Recurring Payments
By placing a subscription order, you authorise Skins Sexual Health to automatically charge your selected payment method for each subsequent monthly subscription order at the applicable subscription price.
Payments will be collected automatically using your saved payment details when each subscription order is due to be processed. You are responsible for ensuring your payment details remain valid and up to date.
If a payment cannot be processed, your subscription order may be delayed or cancelled.
5. Managing Your Subscription
You can manage your subscription through your customer account, where you can view your active subscriptions and access available management options.
You can cancel your subscription directly through your account at any time before your next scheduled order is processed.
6. Cancelling Your Subscription
There is no minimum subscription period or obligation to continue subscribing. You can cancel your Subscribe & Save subscription at any time through your customer account.
Once a subscription order has been processed, cancelling your subscription will prevent future recurring orders but will not automatically cancel an order that has already been processed.
Any cancellation or return request relating to an existing order will be subject to our standard returns policy and applicable consumer rights.
7. Delivery
Subscription orders will be dispatched to the delivery address saved to your subscription, unless updated before the next order is processed.
Standard delivery charges and applicable delivery thresholds will apply unless otherwise stated. Delivery times are estimates and may be affected by stock availability, payment processing or circumstances outside our control.
8. Product Availability
All subscription orders are subject to product availability. If an item becomes unavailable, we may need to delay or cancel the affected subscription order. Where this happens, we will endeavour to notify you.
9. Changes to Subscription Prices
We reserve the right to amend subscription prices, discounts and product availability from time to time. Any changes affecting an existing subscription will be communicated before the revised price is applied to a subsequent order. You will have the opportunity to cancel your subscription before the new price takes effect.
10. Returns and Refunds
Subscription orders are subject to our standard returns and refund policy. Due to the nature of certain sexual wellness products, some items may be excluded from returns for hygiene and safety reasons, in accordance with our returns policy and applicable consumer legislation.
Your statutory consumer rights remain unaffected.
11. Promotional Offers
Subscribe & Save discounts cannot be combined with other promotional codes, discounts or offers unless explicitly stated. Any promotional exclusions or additional conditions will be communicated alongside the relevant offer.
12. General Conditions
We reserve the right to amend, suspend or withdraw the Subscribe & Save programme at any time. Where changes affect existing subscriptions, we will provide reasonable notice.
By selecting Subscribe & Save and completing your order, you acknowledge and agree to these Terms & Conditions.
If you have any questions about your subscription, please contact our customer service team through the Skins Sexual Health website.
